1. Collection and Use of Personal Information

When you use ChinSey.com, we may ask you to provide personal information such as your name, email address, billing/shipping address, and phone number. This information is required to process orders, deliver products, and provide customer service.

You are not required to provide personal information, but if you choose not to, we may not be able to complete your purchase or offer full service.

2. What Personal Information We Collect

• When you create an account or place an order: name, address, email, phone number.
• Payment details (processed securely via Stripe – we do not store card numbers).
• Technical data: IP address, browser, operating system, cookies.

In some cases, for customs clearance, we may be required by law to collect additional information such as government-issued identification.

3. How We Use Personal Information

• To process orders and deliver products.
• To send important notifications such as order confirmations and shipping updates (these cannot be opted out of).
• To improve our services, analyze data, and ensure security.
• For legal compliance (invoicing, tax, customs).

We may use your information for marketing communications. You may opt out at any time by contacting us at mail@chinsey.com

4. Non-Personal Information

We also collect data that does not directly identify you, such as language, country, time zone, browsing behavior, and aggregated statistics. This information helps us improve our services and customer experience.

5. Cookies and Tracking Technologies

ChinSey.com uses cookies and similar technologies to enhance your shopping experience, track orders, and improve site performance. You can manage cookies in your browser settings.

6. Data Security

We use encryption (SSL/TLS), secure servers, and restricted access to protect your personal information. Payments are processed securely by Stripe.

7. Data Disclosure

We may disclose your data:

• To logistics partners for delivery,
• If required by law or government authorities,
• To enforce our Terms & Conditions,
• In case of reorganization, merger, or transfer of business.

We never sell your data to third parties.

8. Refunds and Returns

All sales are final. ChinSey.com does not accept returns, refunds, or exchanges.

Please review product details carefully before placing your order.

9. Privacy Questions

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 mail@chinsey.com

 📍 MB Justia, Kalvarijų g. 125, LT-08221 Vilnius, Lithuania

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised update date.